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RingCentral is a business communications platform for voice, messaging, and video. Connect your RingCentral account to Oleria to bring user and group access into your identity and access graph, without a dedicated RingCentral-specific integration.

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What Oleria discovers

  • User accounts and profile attributes synced from RingCentral’s account directory.
  • Groups and their memberships.
Oleria uses this data for dormant account detection and access reviews, refreshed on RingCentral’s standard sync schedule.

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Prerequisites

  • Admin access in the RingCentral Developer Portal with permission to create an OAuth application.
  • Admin access on the Oleria platform to add a new integration.
The exact location of these settings can change over time. If the steps below don’t match what you see, refer to RingCentral’s own API documentation.

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Get your SCIM credentials from RingCentral

1

Create an OAuth application in the RingCentral Developer Portal

Sign in to the RingCentral Developer Portal as an admin and create an OAuth application with read permissions for accounts and extensions.
2

Copy your SCIM Base URL and Authentication token

Copy both values before you leave the page - you’ll paste them into Oleria in the next section:
  • SCIM Base URL - the HTTPS API endpoint for your RingCentral account.
  • Authentication token - the credential issued for the OAuth application.
Copy the credential now. Many applications display it only once. Store it securely and rotate it per your organization’s security policy.

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Connect RingCentral to Oleria

1

Open the integration

Go to your Oleria workspace, select Integrations, then select the RingCentral tile.
2

Complete the connection form

Select Continue and fill in the connection form:
3

Save the integration

Select Connect to validate the credentials and save the integration.

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Verify the integration

Confirm the new instance appears in your Oleria workspace under Connected Integrations with a status of Healthy. Oleria syncs users and groups from RingCentral on the standard SCIM provisioning schedule once the initial sync completes.
If RingCentral rotates your credential, update the Authentication token in Oleria by editing the integration.

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Governance actions

Oleria can also invoke lifecycle actions in RingCentral when the credential you provide has write access:
  • Enable or disable a user account
  • Add or remove a user from a group
  • Create a new user or group
Many teams start with a read-only credential for visibility, then grant write access once they’re ready to automate remediation in RingCentral.

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Contact us

For questions about this integration, contact us at support@oleria.com.