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Documentation Index

Fetch the complete documentation index at: https://docs.oleria.com/llms.txt

Use this file to discover all available pages before exploring further.

Connect Jira to Oleria to create tickets directly from risks and posture findings. Oleria automatically populates each ticket with the risk details and routes it to your configured assignment group.

Prerequisites

  • A user with create permissions
  • The Jira base URL
  • The Jira project where tickets should be created

Create an API Token in Jira

1

Open Atlassian account settings

Navigate to your Jira instance, select Settings, and select Atlassian account settings.Navigate to your Jira instance, select settings, and select Atlassian account settings
2

Open API token management

Select Security and select Create and manage API tokens.Select Security and select Create and manage API tokens
3

Create a new API token

Select Create API token, give it a name (for example, Oleria integrator), and set an expiration date.
When the token expires or you decide to revoke it, you must remove the Jira ticketing integration from Oleria and re-add it with a new API token. Token updates are supported in upcoming releases.
Jira API token creation form showing token name field and expiration date selector
4

Copy the token

Copy the generated token.Copy the token generated.

Connect Jira to Oleria

1

Open the ticketing system settings

Go to your Oleria workspace, navigate to Settings → select Ticketing System → select Jira Connect.Goto your Oleria workspace, navigate to Settings → select Ticketing System → click Jira Connect
2

Complete the connection form

A side panel opens. Provide the following details:
  • Base URL - your Jira instance URL
  • Email - the user email with create permissions
  • API token - the token copied in the previous section
  • Project key - your Jira project name Project key: Your Jira project name
3

Confirm the connection

You will see the Jira integration in your Oleria workspace. Select View Details to view the Jira integration status.Jira integration shown in Oleria with a View Details button to check the integration status

Contact us

For questions, contact us at support@oleria.com.