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Dialpad is a business communications platform for calling, messaging, and meetings. Connect your Dialpad account to Oleria to bring user and group access into your identity and access graph, without a dedicated Dialpad-specific integration.

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What Oleria discovers

  • User accounts and profile attributes synced from Dialpad’s directory.
  • Groups and their memberships.
Oleria uses this data for dormant account detection and access reviews, refreshed on Dialpad’s standard sync schedule.

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Prerequisites

  • Admin access in Dialpad with permission to generate an API token for a service account.
  • Admin access on the Oleria platform to add a new integration.
The exact location of these settings can change over time. If the steps below don’t match what you see, refer to Dialpad’s own API documentation.

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Get your SCIM credentials from Dialpad

1

Locate API access in Dialpad

Sign in to Dialpad as an admin, go to Admin Settings → Integrations, and locate API access.
2

Copy your SCIM Base URL and Authentication token

Generate an API token for the integration service account, then copy both values before you leave the page - you’ll paste them into Oleria in the next section:
  • SCIM Base URL - the HTTPS API endpoint for your Dialpad account.
  • Authentication token - the API token you generated.
Copy the token now. Many applications display it only once. Store it securely and rotate it per your organization’s security policy.

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Connect Dialpad to Oleria

1

Open the integration

Go to your Oleria workspace, select Integrations, then select the Dialpad tile.
2

Complete the connection form

Select Continue and fill in the connection form:
3

Save the integration

Select Connect to validate the credentials and save the integration.

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Verify the integration

Confirm the new instance appears in your Oleria workspace under Connected Integrations with a status of Healthy. Oleria syncs users and groups from Dialpad on the standard SCIM provisioning schedule once the initial sync completes.
If Dialpad rotates your API token, update the Authentication token in Oleria by editing the integration.

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Governance actions

Oleria can also invoke lifecycle actions in Dialpad when the token you provide has write access:
  • Enable or disable a user account
  • Add or remove a user from a group
  • Create a new user or group
Many teams start with a read-only token for visibility, then grant write access once they’re ready to automate remediation in Dialpad.

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Contact us

For questions about this integration, contact us at support@oleria.com.