What Oleria discovers
User accounts and profile attributes synced from Pendo’s account directory. Oleria uses this data for dormant account detection and access reviews, refreshed on Oleria’s regular sync schedule.Prerequisites
- Admin access in Pendo with permission to enable SCIM provisioning and generate a SCIM token.
- A Pendo plan that includes SCIM provisioning.
- Admin access on the Oleria platform to add a new integration.
Get your SCIM credentials from Pendo
1
Enable SCIM provisioning in Pendo
Sign in to Pendo as an admin and turn on SCIM provisioning in its admin settings. Pendo may call this user provisioning or directory sync. Then generate a SCIM token.
2
Copy your SCIM Base URL and Authentication Token
Copy both values before you leave the page - you’ll paste them into Oleria in the next section:
- SCIM Base URL - the SCIM 2.0 endpoint Pendo shows when you enable provisioning.
- Authentication Token - the SCIM bearer token.
Copy the token now and store it securely. Rotate it per your organization’s security policy.
Connect Pendo to Oleria
1
Open the integration
Go to your Oleria workspace, select Integrations, then select the Pendo tile.
2
Complete the connection form
Fill in the connection form:
3
Save the integration
Select Connect to validate the credentials and save the integration.
Verify the integration
Confirm the new instance appears on the Connected tab of your Oleria Integrations page with a status of Healthy. Oleria syncs users from Pendo on its regular sync schedule once the initial sync completes.If you regenerate the SCIM token in Pendo, update the Authentication Token in Oleria by editing the integration.
Remediation actions
Oleria can also take these actions in Pendo when the SCIM token can update users:- Enable or disable a user account
- Create a new user
Oleria doesn’t check the token’s permissions until an action runs. If an action fails, confirm the token can update users in Pendo.