What Oleria discovers
User accounts and profile attributes synced from Pendo’s account directory. Oleria uses this data for dormant account detection and access reviews, refreshed on Pendo’s standard sync schedule.Prerequisites
- Admin access in Pendo with permission to generate an integration API key.
- Admin access on the Oleria platform to add a new integration.
The exact location of these settings can change over time. If the steps below don’t match what you see, refer to Pendo’s own API documentation.
Get your SCIM credentials from Pendo
1
Generate an integration key in Pendo
Sign in to Pendo as an admin, go to Settings → Integrations → API Keys, and generate an integration key.
2
Copy your SCIM Base URL and Authentication token
Copy both values before you leave the page - you’ll paste them into Oleria in the next section:
- SCIM Base URL - the HTTPS API endpoint for your Pendo account.
- Authentication token - the integration key you generated.
Copy the key now. Many applications display it only once. Store it securely and rotate it per your organization’s security policy.
Connect Pendo to Oleria
1
Open the integration
Go to your Oleria workspace, select Integrations, then select the Pendo tile.
2
Complete the connection form
Select Continue and fill in the connection form:
3
Save the integration
Select Connect to validate the credentials and save the integration.
Verify the integration
Confirm the new instance appears in your Oleria workspace under Connected Integrations with a status of Healthy. Oleria syncs users from Pendo on the standard SCIM provisioning schedule once the initial sync completes.If Pendo rotates your integration key, update the Authentication token in Oleria by editing the integration.
Governance actions
Oleria can also invoke lifecycle actions in Pendo when the key you provide has write access:- Enable or disable a user account
- Create a new user
Many teams start with a read-only key for visibility, then grant write access once they’re ready to automate remediation in Pendo.