How this workflow is built
1
Trigger
Set a schedule for the workflow to run - for example, every week on Monday at 9:00 AM UTC.
2
Filter Records
Scope the workflow to specific application instances - for example, a named set of connected SaaS apps.
3
Escalation
Define when to escalate - for example, after 90 days - and who it escalates to, such as the account’s manager. Set an alternate to receive the escalation if the manager can’t be resolved.
4
Send Notifications
The workflow sends a notification, for example by email, once escalation criteria are met.

