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Twilio is a cloud communications platform for voice, messaging, and email. Connect your Twilio account to Oleria to bring user access into your identity and access graph, without a dedicated Twilio-specific integration.

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What Oleria discovers

User accounts and profile attributes synced from Twilio’s account directory. Oleria uses this data for dormant account detection and access reviews, refreshed on Twilio’s standard sync schedule.

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Prerequisites

  • Admin access in the Twilio Console with permission to create an API key.
  • Admin access on the Oleria platform to add a new integration.
The exact location of these settings can change over time. If the steps below don’t match what you see, refer to Twilio’s own API documentation.

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Get your SCIM credentials from Twilio

1

Create an API key in the Twilio Console

Sign in to the Twilio Console as an admin, go to Account → API keys and credentials, and create an API key with read-only access.
2

Copy your SCIM Base URL and Authentication token

Copy both values before you leave the page - you’ll paste them into Oleria in the next section:
  • SCIM Base URL - the HTTPS API endpoint for your Twilio account.
  • Authentication token - the API key you generated.
Copy the key now. Many applications display it only once. Store it securely and rotate it per your organization’s security policy.

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Connect Twilio to Oleria

1

Open the integration

Go to your Oleria workspace, select Integrations, then select the Twilio tile.
2

Complete the connection form

Select Continue and fill in the connection form:
3

Save the integration

Select Connect to validate the credentials and save the integration.

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Verify the integration

Confirm the new instance appears in your Oleria workspace under Connected Integrations with a status of Healthy. Oleria syncs users from Twilio on the standard SCIM provisioning schedule once the initial sync completes.
If Twilio rotates your API key, update the Authentication token in Oleria by editing the integration.

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Governance actions

Oleria can also invoke lifecycle actions in Twilio when the key you provide has write access:
  • Enable or disable a user account
  • Create a new user
Many teams start with a read-only key for visibility, then grant write access once they’re ready to automate remediation in Twilio.

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Contact us

For questions about this integration, contact us at support@oleria.com.