> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oleria.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 8x8

> Connect your 8x8 account to Oleria to continuously discover user access across your communications platform.

8x8 is a cloud communications platform for voice, video, and contact center services. Connect your 8x8 account to Oleria to bring user access into your identity and access graph, without a dedicated 8x8-specific integration.

## What Oleria discovers

User accounts and profile attributes synced from 8x8's directory. Oleria uses this data for dormant account detection and access reviews, refreshed on 8x8's standard sync schedule.

## Prerequisites

* Admin access in the 8x8 Admin Console with permission to generate an API key for a service account.
* Admin access on the Oleria platform to add a new integration.

<Note>
  The exact location of these settings can change over time. If the steps below don't match what you see, refer to 8x8's own API documentation.
</Note>

## Get your SCIM credentials from 8x8

<Steps>
  <Step title="Locate API credentials in the 8x8 Admin Console">
    Sign in to the 8x8 Admin Console as an admin and go to **Identity Management** to locate API credentials.
  </Step>

  <Step title="Copy your SCIM Base URL and Authentication token">
    Generate an API key for the integration service account, then copy both values before you leave the page - you'll paste them into Oleria in the next section:

    * **SCIM Base URL** - the HTTPS API endpoint for your 8x8 account.
    * **Authentication token** - the API key you generated.

    <Note>
      Copy the key now. Many applications display it only once. Store it securely and rotate it per your organization's security policy.
    </Note>
  </Step>
</Steps>

## Connect 8x8 to Oleria

<Steps>
  <Step title="Open the integration">
    Go to your Oleria workspace, select **Integrations**, then select the **8x8** tile.
  </Step>

  <Step title="Complete the connection form">
    Select **Continue** and fill in the connection form:

    | Field                | Notes                                                                              |
    | :------------------- | :--------------------------------------------------------------------------------- |
    | Instance name        | Optional. Short, recognizable label for this connection (for example, `8x8-prod`). |
    | SCIM Base URL        | Required. The HTTPS API endpoint copied from 8x8.                                  |
    | Authentication token | Required. The API key issued by 8x8.                                               |
  </Step>

  <Step title="Save the integration">
    Select **Connect** to validate the credentials and save the integration.
  </Step>
</Steps>

## Verify the integration

Confirm the new instance appears in your Oleria workspace under **Connected Integrations** with a status of **Healthy**. Oleria syncs users from 8x8 on the standard SCIM provisioning schedule once the initial sync completes.

<Note>
  If 8x8 rotates your API key, update the Authentication token in Oleria by editing the integration.
</Note>

## Governance actions

Oleria can also invoke lifecycle actions in 8x8 when the key you provide has write access:

* Enable or disable a user account
* Create a new user

<Note>
  Many teams start with a read-only key for visibility, then grant write access once they're ready to automate remediation in 8x8.
</Note>

## Contact us

For questions about this integration, contact us at [support@oleria.com](mailto:support@oleria.com).