> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oleria.com/llms.txt
> Use this file to discover all available pages before exploring further.

# View remediation actions

> Track every remediation action submitted in Oleria, view action status, and roll back changes within 7 days using Action Center.

Track every remediation action submitted in Oleria - and roll back changes if needed. Action Center gives you a centralized view of all submitted actions, their current status, and the ability to undo completed actions within 7 days.

## About Action Center

When you submit actions to update your integrated applications (such as disabling accounts or revoking access), Action Center lets you:

* View all submitted actions and their current status.
* See detailed information for each action.
* Roll back (undo) changes to their previous state if needed.
* Monitor the status of rollback requests.

## Permissions

| Module        | Administrator            | Operator    | Analyst     |
| :------------ | :----------------------- | :---------- | :---------- |
| Action Center | View action, Undo action | View action | View action |

Also refer to [role permissions](/administration/default-user-roles).

## View Action Center

Navigate to **Workspace** → **Action Center**. Action Center lists the latest 10 actions. Use the page navigation at the bottom of the list to view older actions. The total number of existing actions appears next to the page navigation.

![Action Center showing a list of submitted remediation actions with status, submitter, and filter criteria](https://cdn.prod.website-files.com/63fc7e99bfef1938067db500/676df40c06d16c335cac967c_676df30e314854ee3a4dd941_Screenshot%25202024-12-26%2520at%25203.39.24%25E2%2580%25AFPM.png)

### Action card fields

Each action card in Action Center contains the following information:

| Field               | Description                                                                                                                      | Example                                                                                                    |
| :------------------ | :------------------------------------------------------------------------------------------------------------------------------- | :--------------------------------------------------------------------------------------------------------- |
| Action name         | The remediation action. Possible values: Disable accounts, Revoke access.                                                        | Disable accounts                                                                                           |
| Rollback indicator  | A gray **Rollback** tag appears if the action is an undo of a previously completed remediation.                                  | Rollback                                                                                                   |
| Action Status       | **In Progress**: still executing. **Completed**: successfully completed for all items. **Failed**: failed for at least one item. | Completed                                                                                                  |
| Submitted by        | Name and email of the requestor.                                                                                                 | Anthony Lee ([anthonylee@oleria.dev](mailto:anthonylee@oleria.dev))                                        |
| Submitted Timestamp | When the action was submitted (UTC).                                                                                             | Sep 25, 2024 11:22:17 PM (UTC)                                                                             |
| Filter Criteria     | The filter criteria applied on the page where the action was submitted.                                                          | Application includes MicrosoftEntraId, GoogleWorkspace; User Status is Enabled; Account Type includes User |
| Description         | Optional description entered by the requestor.                                                                                   | Disable account for offboarded user                                                                        |

## View action detail

Select an action in Action Center to open its detail page. From the Action Detail page, you can view the full list of items included in the action request and the status of each item.

![Action Detail page showing the full list of accounts included in the action with individual item status](https://cdn.prod.website-files.com/63fc7e99bfef1938067db500/676df40c06d16c335cac9695_676df34d7e2d981d1c5648f1_Screenshot%25202024-12-26%2520at%25203.39.40%25E2%2580%25AFPM.png)

The Action Detail header includes all fields from the action card, plus:

| Field               | Description                                                                                                                                                                                     | Example                        |
| :------------------ | :---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :----------------------------- |
| Undo Action button  | Appears if the action completed successfully. Select to initiate a rollback.                                                                                                                    | Undo                           |
| Completed Timestamp | When the action was executed in the target application (UTC). Note: the change may not appear in Oleria until the next data sync. To verify immediately, check the target application directly. | Sep 25, 2024 11:22:17 PM (UTC) |
| IP Address          | The IP address of the requestor.                                                                                                                                                                | 127.0.0.1                      |

The item table in Action Detail is organized into the following tabs:

* **All** - all submitted items.
* **Success** - items that completed successfully.
* **Partial success** - items where the action succeeded for some resources but failed for others.
* **Failed** - items where the action failed for all resources.

<Note>Until all items in the Action Detail table complete, the action status shows **In Progress**. After the status changes to **Completed**, it may take additional time for the data to reflect in Oleria after the next data sync with the integrated application.</Note>

The item table contains the following columns:

| Field                | Description                                                                                                                                                   | Example                                                         |
| :------------------- | :------------------------------------------------------------------------------------------------------------------------------------------------------------ | :-------------------------------------------------------------- |
| Account Name         | The account impacted by the remediation action.                                                                                                               | Cameron Williams                                                |
| Account Email        | The email address of the impacted account.                                                                                                                    | [cameronwilliams@oleria.dev](mailto:cameronwilliams@oleria.dev) |
| Application          | The application where the account exists.                                                                                                                     | GoogleWorkspace                                                 |
| Application Instance | The application instance where the account exists.                                                                                                            | oleria.dev                                                      |
| Result               | **Success**: completed for the account. **Partial success**: succeeded for at least one resource but failed for others. **Failed**: failed for all resources. | Success                                                         |

## Undo an action

The **Undo** button appears on the Action Detail page when an action has completed successfully. Undo is available for 7 days after action completion.

<Steps>
  <Step title="Open the Action Detail page">
    From Action Center, select the completed action you want to undo.

    ![Action Detail page showing a completed action with the Undo button available](https://cdn.prod.website-files.com/63fc7e99bfef1938067db500/676df40c06d16c335cac9695_676df34d7e2d981d1c5648f1_Screenshot%25202024-12-26%2520at%25203.39.40%25E2%2580%25AFPM.png)
  </Step>

  <Step title="Select Undo">
    Select the **Undo** button. In the Undo dialog, optionally enter a description and select **Yes, undo**.

    ![Undo dialog with an optional description field and Yes, undo confirmation button](https://cdn.prod.website-files.com/63fc7e99bfef1938067db500/676df40c06d16c335cac969b_676df396edb3aed818da4374_Screenshot%25202024-12-26%2520at%25203.39.57%25E2%2580%25AFPM.png)
  </Step>

  <Step title="Confirm the submission">
    A toast message appears with a link to the submitted undo action.

    ![Toast message confirming the undo action was submitted with a link to view it in Action Center](https://cdn.prod.website-files.com/63fc7e99bfef1938067db500/676df0e4c803332729a165b4_673e71ecb88b9c5c4ba75c1b_66f5a032b569a033719d8dc9_AD_4nXfCphFCcUIPyMIBbs-orP306fFJLxmrCgjGb7X3-Gwrei2kTHQNheRTHtxufGWFWStalnH1oESN0s2uhMzceFHY2qkLx1kT2zglMxYL_b8IDpI8-xS8WiqAhAbZTFKZkGS0a_oANqB9zcib7tb3-aUSr5JN.png)
  </Step>

  <Step title="Track the rollback">
    The original Action Detail page updates to show a link to the undo action.

    ![Action Detail page showing a link to the rollback action after undo was submitted](https://cdn.prod.website-files.com/63fc7e99bfef1938067db500/676df40c06d16c335cac9698_676df3b15776395c581c0216_Screenshot%25202024-12-26%2520at%25203.40.19%25E2%2580%25AFPM.png)

    Select **View details** from the toast, or select **View rollback details** from the original Action Detail panel, to open the rollback action and track its status.
  </Step>

  <Step title="View the rollback status">
    The rollback Action Detail shows the current status of the undo action.

    ![Rollback Action Detail showing the current status of the undo action with a link to the original action](https://cdn.prod.website-files.com/63fc7e99bfef1938067db500/676df40c06d16c335cac967f_676df3ec9fb4341cd26f8e84_Screenshot%25202024-12-26%2520at%25204.24.55%25E2%2580%25AFPM.png)

    Select **View original action** to return to the action where **Undo** was initiated.
  </Step>
</Steps>

## Common failures

The most common reasons a remediation action fails:

* Missing write permissions in the integrated application to perform the remediation action.
* The impacted item (account or resource instance) no longer exists.
* The action limit for the request was reached.

## Contact us

For questions, contact us at [support@oleria.com](mailto:support@oleria.com).